Frequently Asked Questions
Everything you need to know to create your perfect home sanctuary.
What is the typical shipping timeframe for furniture items?
Standard shipping for home decor and smaller items typically takes 3-5 business days. For larger furniture pieces, please allow 7-14 business days as these require specialized freight handling to ensure they arrive in pristine condition.
Do you offer a warranty on your home products?
Yes, all SBD Affinity furniture products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship from the date of delivery.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made or final sale items are not eligible for return.
Are your materials sustainably sourced?
At SBD Affinity, we prioritize sustainability. We work closely with manufacturers who use FSC-certified wood and eco-friendly textiles to minimize our environmental footprint while maintaining high quality.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay to help you design your home now and pay later.