Returns & Exchanges
At SBD Affinity, we want you to love your home decor, which is why we offer a 30-day return policy on all eligible items. If your selection isn't the perfect fit for your space, we are here to assist with a seamless return or exchange process.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the items in their original packaging, ensuring all hardware, manuals, and protective padding are included to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing